Kilimall was founded in July 2014, one of Africa’s largest online shopping malls and aims to become superior in its field. It offers a wide range of categories to include clothing, mobile phones, home appliances, office supplies, books, beauty and hair care products, baby products and much more.
Our delivery service varies according to whether the order is a global or a local one and also according to whether the product is fulfilled by Kilimall or by others. So, global orders take from 15-30 days and payment has to be made in advance and for orders fulfilled by us, takes 24 hours to 5 days according to location and you can pay online or cash on delivery. But, as for orders fulfilled by other traders, take from 2 to 5 days to be delivered but you will have to pay in advance.
You could acquire vouchers that deduct either the value of the order or the delivery fees or both depending on the type of the voucher you have. You can also benefit from the Kilibobs (points you collect when you shop on Kilimall), and redeem them as cash or delivery vouchers. Our online store is so easy and is already explained in details on their website and is also illustrated in a video on Kilimall Kenya’s channel on YouTube.
Kilimall Customer Care
You can also ask for the help of Kilimall customer care through a live chat bubble that is located on their website to help offer the best customers service possible
The range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; order delivery-tracking, dedicated customer service support, and many other premium services. We continue to expand the mall, with the scope of offerings that will increase in variety, simplicity, and convenience.
The company is highly customer-centric and are committed to finding innovative ways of improving the customers’ shopping experience. In addition, our sites strategically distributed in the three countries namely: Kenya, Uganda, and Nigeria.
Shopping with our app will bring you millions of cash rewards and the best customer services, download Android App and enjoy the best service online in Kenya.
Kilimall Black Friday
Its is the annual biggest deal with unbelievable discounted products on electronics, clothes, home appliances and many more
commission for sales ranges between 2%-8% depending on the product category.
Phone No: +254 709 717000,
Derby Court House No4, Ngong road opposite Total Petrol Station next to Rocky Driving School
Mombasa New Station
Moi Ave Shop
Chinese herbal clinic, Along Moi Avenue, Opposite Equity Bank, Mombasa
Kisumu New Station
Oginga Rd Shop
Chinese herbal clinic, Ground floor, Al Imran Plaza, Oginga Odinga Road, Kisumu
Nakuru New Station
Kenyatta Ave Shop
Chinese herbal clinic, Maombini plaza, Kenyatta Ave, Nakuru
How to shop on Kilimall
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