National Bank of Kenya
National Bank of Kenya was incorporated on 19th June 1968 and officially opened on Thursday, November 14th, 1968. National Bank Kenya is a major player in Kenya’s banking industry. It is one of the largest banks in the country giving financial services to all sectors of the economy.
National Bank of Kenya
The bank was established in 1968 as a 100 pc government-owned financial institution. In 1994, the Kenyan Government reduced its shareholding to 68 by selling 32nd shareholding to the public. The government further divested from NBK over the years, until its present shareholding of 22.5%, as of August 2014. Following 12 years of poor financial performance, the bank became profitable again in 2010, paying out an annual dividend every year since.
National Bank of Kenya Contacts PhotoNational Bank of Kenya Limited is a Kenya-based company engaged in is the provision of banking, bank assurance, financial and related services. Its wholly owned subsidiaries include Natbank Trustee and Investment Services Limited, Kenya National Capital Corporation Limited, and NBK Insurance Agency Limited
National Bank of Kenya – Operations
The Bank operates in the segments: Retail Banking, Business Banking, Islamic Banking, Corporate & Institutional Banking, Treasury, Bancassurance, investor services and Chinese Business. It offers solutions to corporates, institutions, businesses and retail customers.
A spectrum of products offered by the bank includes financing, trade services, mortgages, account services, custody services, Islamic banking, and card services, among others. It has a network of approximately 75 branches outlets, 140 automated teller machines (ATMs) and electronic channels of mobile and internet banking across Kenya.
The bank owns the following subsidiary companies in which it has 100% shareholding
- Natbank Trustee and Investment Services Limited: Nairobi, Kenya
- Kenya National Capital Corporation Limited: Nairobi, Kenya
- NBK Insurance Agency Limited: Nairobi, Kenya
National Bank has taken a leading role in the issuance and promotion of modern delivery and payment systems. For more visit Nationalbank.co.ke/
National Bank Of Kenya Internet Banking
Our internet banking platform offers you a wide range of services to allow you to access your banking needs without having to visit our branches.
The services offered include:
- Account to account transfer for free
- Cheque book request
- Debit card request
- Access to statement
- Standing order setup
To apply please visit our nearest branch to you with your ID and debit card.
NatConnect
National Bank Of Kenya Mobile Banking
Through NatMobile – National Bank’s mobile banking platform – National Bank provides an easy and convenient way to do your banking on your phone or tablet.
You can access NatMobile in two ways:
- USSD code *625# – To access NatMobile via USSD, dial *625# on your mobile device.
- NatMobile App – The NatMobile App is available on the Google Play Store. In the Google Play Store, search for NatMobile then selects install.
Services available on NatMobile
- Purchase Airtime
- Open an account
- Balance Enquiry
- Funds Transfer
- Utility Payments
- mVisa
- Mini-Statement
- PesaLink
- Deposit funds
- Loan statement
- Card management
- Request for a statement
If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900.
To de-register, go to the branch nearest you to complete a termination form.
Cost of Transactions on NatMobile
Service | (KES) |
Internal Account Transfer | 35 |
Airtime Purchase (my phone and other phone) | 30 |
Pin Change | 25 |
Forex Enquiry | 10 |
Language change | 10 |
Balance enquiry | 30 |
Mini statement | 30 |
Beneficiary management | 5 |
National Bank Of Kenya Branches
Nyeri BranchP.O. Box 1629 -10100 Nyeri
Tel: 020-2828000 Mobile: 0711038000 |
Karatina BranchP.O. Box 1490 -10101 Karatina
Tel: 020-2828000 Mobile: 0711038000 |
Kiambu BranchP.O. Box 2435 Kiambu
Tel: 020-2828000 Mobile: 0711038000 |
Ruiru BranchP.O. Box 93 -002300 Ruiru
Tel: 020-2828000 Mobile: 0711038000 |
St. Pauls UniversityP.O. Box 240-00217 Limuru
Tel: 020-2828000 Mobile: 0711038000 |
Thika BranchP.O. Box 2757-01000 Thika
Tel: 020-2828000 Mobile: 0711038000 |
Narok BranchP.O. Box 348 Narok
Tel: 020-2828000 Mobile: 0711038000 |
Limuru BranchP.O. Box 240-00217 Limuru
Tel: 020-2828000 Mobile: 0711038000 |
Nakuru BranchP.O. Box 1013-20100 Nakuru
Tel: 020-2828000 Mobile:0711038000 |
Malindi BranchP.O. Box 2016-80200 Malindi
Tel: 020-2828000 Mobile: 0711038000 |
Ukunda BranchP.O. Box 457-80400 Ukunda
Tel: 020-2828000 Mobile: 0711038000 |
Mutomo BranchP.O. Box 177-90201 Mutomo
Tel: 020-2828000 Mobile: 0711038000 |
Mtwapa BranchP.O. Box 1059-80109 Mtwapa
Tel: 020-2828000 Mobile: 0711038000 |
Changamwe BranchP.O. Box 92958-80102 Changamwe
Tel: 020-2828000 Mobile: 0711038000 |
Bondeni BranchP.O. Box 90363 – 801100 Mombasa
Tel: 020-2188235/2828000 Mobile: 0711038000 |
Nyali CentreP.O. Box 34440-80118 Mombasa
Tel: 020-2828000 Mobile: 0711038000 |
Technical University of MombasaP.O. Box 578 – 80100 Mombasa
Tel: 020-2188235/2828000 Mobile: 0711038000 |
Portway House BranchP.O Box 87770 -80100 Mombasa
Tel: 020-2828000 Mobile: 0711038000 |
Kilifi BranchP.O. Box 1392-80108 Kilifi
Tel: 020-2188235/2828000 Mobile: 0711038000 |
Nkrumah Road Branch P.O. Box 90363 -80100 Mombasa
Tel: 020-2828000 Mobile: 0711038000 |
Embu BranchP.O. Box 2290-60100 Embu
Tel: 020-2828000 Mobile: 0711038000 |
Meru BranchP.O. Box 1174-60200 Meru
Tel: 020-2828000 Mobile: 0711038000 |
Mutomo BranchP.O. Box 177-90201 Mutomo
Tel: 020-2828000 Mobile: 0711038000 |
Machakos BranchP.O. Box 274-00601 Machakos
Tel: 020-2828000 Mobile: 0711038000 |
Kianjai BranchP.O. Box 1774-60200 Meru
Tel: 020-2828000 Mobile: 0711038000 |
Seku BranchP.O. Box 1658-90200 Kitui
Tel: 020-2188235/2828000 Mobile: 0711038000 |
Maua BranchP.O. Box 559-60600 Maua
Tel: 020-2828000 Mobile: 0711038000 |
Kitui BranchP.O. Box 166 -90200 Kitui
Tel: 020-2828000 Mobile: 0711038000 |
Kenyatta Avenue BranchP.O. Box 30645- 00100-GPO Nairobi
Tel: 020-340880/8/340887 Mobile: 0722-205253/4 -0733618663/4 |
Eastleigh Amanah BranchP.O. Box 16131-00610 Nairobi
Tel: 020-2828000Mobile: 0711038000 |
Westlands BranchP.O. Box 1613-00606 Nairobi
Tel: 020-2828000 Mobile: 0711038000 |
Hill Plaza BranchP.O. Box 45219 00100-GPO Nairobi
Tel: 020-2828000 Mobile: 0711038000 |
Wilson Airport BranchP.O. Box 30763-00100 Nairobi
Tel: 020-2828000 Mobile: 0711038000 |
J.K.I.A BranchP.O. Box 30763-00100 Nairobi
Tel: 020-2828000 Mobile: 0711038000 |
Sameer Business Park BranchP.O. Box 78272 -00507 Nairobi
Tel: 020-2828000 Mobile: 0711038000 |
Greenspan BranchP.O. Box 743 -00518 Nairobi
Tel: 020-2828000 Mobile: 0711038000 |
Lunga LungaP.O. Box 78272 – 00507 Nairobi
Tel: 020-2188235/2828000 Mobile: 0711038000 |
Mountain Mall BranchP.O. Box 76900-00620 Nairobi
Tel: 020-2188235/2828000 Mobile: 0711038000 |
Ngong Road BranchP.O. Box 21922-00505 Nairobi
Tel: 020-2188235/2828000 Mobile: 0711038000 |
Moi Avenue BranchP.O. Box 38647-00100 Nairobi
Tel: 020-2188235/2828000 Mobile: 0711038000 |
South C (KEBS)P.O. Box 38645-00100 Nairobi
Tel: 020-2188235/2828000 Mobile: 0711038000 |
Ongata Rongai BranchP.O. Box 590-00511 Ongata Rongai
Tel: 020-2828000 Mobile: 0711038000 |
Hospital BranchP.O. Box 30763 00100-GPO Nairobi
Tel: 020-2828000 Mobile: 0726610097/0711038000 |
Harambee Avenue BranchP.O. Box 41862- 00100-GPO Nairobi
Tel: 020-2828000 Fax: 020-2248487 Mobile: 0711038000 |
Times Tower BranchP.O. Box 56330 00200 Nairobi
Tel: 020-2213087 Fax: 020-2213084 Mobile: 0711038000 |
Kitengela BranchP.O. Box 55-00242 Kitengela
Tel: 020-2828000 Mobile: 0711038000 |
Upper Hill Branch (TSC Building)P.O. Box 59396-00200, City Square
Tel: 020-2828000 Mobile: 0711038000 |
Kenyatta UniversityP.O. Box 93 -002300 Ruiru
Students Business Centre, KU Tel: 020-2828000 Mobile: 0711038000 E-Mail: callcentre@nationalbank.co.ke |
Yaya Centre Branch (Premium Branch)P.O. Box 72866-00200 NairobiTel: 020-2828000
Mobile: 0711038000 |
Moi UniversityP.O. Box 3111 -30100 Eldoret
Tel: 020-2828000 Mobile: 0711038000 |
Nandi Hills BranchP.O. Box 264-30301 Nandi Hills
Tel: 020-2828000 Mobile: 0711038000 |
Kericho BranchP.O. Box 1266-20200 Kericho
Tel: 020-2188235/2828000 Mobile: 0711038000 |
Eldoret BranchP.O. Box 3111 -30100 Eldoret
Tel: 053-2062545/6/7 Mobile:0734575590/0713790791 |
Kapsabet BranchP.O. Box 34 Kapsabet
Tel: 020-2828000 Mobile: 0711038000 |
Molo BranchP.O. Box 68 -2016 Molo
Tel: 21301181/2317172/3/4 Mobile: 0711038000 |
Bomet BranchP.O. Box 539-20400 Bomet
Tel: 020-2188235/2828000 Mobile: 0711038000 |
Kitale BranchP.O. BOX 1192 Kitale
Tel: 020-2828000 Mobile: 0711038000 Email: Kcallcentre@nationalbank.co.ke |
Moi’s BridgeP.O. Box 1192 -30200 Kitale Moi’s Bridge
Tel: 020-2828000 Mobile: 0711038000 Email: callcentre@nationalbank.co.ke |
Garissa BranchP. O. Box 1648-70100 Garissa
Tel: 020-2828000 Mobile: 0711038000 |
Mandera BranchP.O. Box 379-70300 Mandera
Tel: 020-2188235/2828000 Mobile: 0711038000 |
Wajir BranchP.O. Box 597 – 70200 Wajir
Tel: 020-2828000 Mobile: 0711038000 |
Isiolo BranchP.O. Box 709-60300 Isiolo
Tel: 020-2828900 Mobile: 0703088900 |
Awendo BranchP.O. Box 200 Sare-Awendo
Tel: 020-2828000 Mobile: 0711038000 |
Busia BranchP.O. Box 264 Busia
Tel: 020-2828000 Mobile: 0711038000 |
Migori BranchP.O. Box 1071-40400 SunaTel: 020-2828000
Mobile: 0711038000 |
Kisumu BranchP.O Box 1152 – 40100 Kisumu
Tel: 020-2828000 Mobile: 0711038000 |
Kisii BranchP.O. BOX 2435 Kisii
Tel: 020-2828000 Mobile: 0711038000 |
Bungoma BranchP.O. Box 25 Bungoma
Tel: 020-2828000 Mobile: 0711038000 |
Kakamega BranchP.O. Box 1773-50100 Kakamega
Tel: 020-2828000 Mobile: 0711038000 |
Kitale BranchP.O. BOX 1192 Kitale
Tel: 020-2828000 Mobile: 0711038000 Email: Kcallcentre@nationalbank.co.ke |
National Bank Of Kenya Careers
Opportunities will always be advertised on this portal as and when they arise. Please be checking this website regularly for available opportunities.
National Bank of Kenya Contacts
HEAD OFFICE: National Bank Building Harambee Avenue, Nairobi
P.O BOX: 72866-00200 Nairobi
Tel: 020-2828000
Fax: 020-311444/222304
E-Mail: corporateaffairs@nationalbank.co.ke
website: Nationalbank.co.ke/
National Bank of Kenya – Video
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